Bettaka Privacy Policy – Your Data, Our Responsibility

Bettaka (https://bettaka.biz) takes your privacy seriously. This privacy policy explains what information we collect when you use the Bettaka platform, why we collect it, and how it is kept secure.

Our Privacy Policy is written in plain English so every user can understand it easily. By creating an account or using the Bettaka platform, you agree to this Privacy Policy.

This Privacy Policy is part of our Terms & Conditionsis an integral part of. You should read both documents before registering on the platform.

Bettaka only collects information that is necessary to provide our services. Collecting unnecessary or excessive data is against our privacy policy.

Information Collected at Registration

• Identity Information: Full name, date of birth, and national ID number.
• Contact Information: Mobile number, email address, current address.
• Account Information: Username and password (encrypted).

Information Collected During Service Use

• Financial Information: Deposit & withdrawal methods (bKash, Nagad, Rocket), transaction history.
• Betting Information: Betting history, favorite games, and balance information.
• Device Information: IP address, browser type, operating system, device ID.
• Location Information: General geographic location (at the country and city level).

Automatically Collected Information

• Browsing behavior collected through cookies and tracking technologies.
• Login timestamps, session duration, and activity logs on the platform.
• Records of conversations with customer support.

Bettaka uses your data only for the purposes listed below. It will never be used for anything else without your consent.

• Account Management: Registration, login, password recovery, and identity verification.
• Payment Processing: Processing deposits and withdrawals securely.
• Service Improvement: Personalizing game recommendations and improving your overall platform experience.
• Security Assurance: Preventing fraud, hacking, and unauthorized access.
• Legal Obligations: Sharing data with authorities when legally required.
• Customer Support: Resolving your questions and complaints.
• Marketing Communications: Sending promotional offers and bonus information where you have given your consent.
• Responsible Gaming: Detecting excessive betting patterns and taking protective action.

Bettaka never sells your personal data. However, limited information may be shared with trusted parties in the specific circumstances outlined below.

Payment Providers

Payment gateways such as bKash, Nagad, and Rocket receive the financial information needed to process transactions. They operate under their own privacy policies.

Technology Partners

Certain technology partners (such as cloud services and cybersecurity providers) process limited data to keep our platform running. All are bound by strict confidentiality agreements.

Legal Authorities

We may be required to disclose information under a court order or a lawful request from law enforcement. Where possible, we will notify you in advance.

The bettaka website uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser.

Types of Cookies

• Essential Cookies: Required for login sessions and platform security. Disabling these will prevent the site from functioning properly.
• Functional Cookies: Remembers your preferences (language, theme) so you don't have to reconfigure them on your next visit.
• Analytics Cookies: Helps us understand which pages are most visited. Data is collected entirely anonymously.
• Marketing Cookies: Used to show relevant offers based on your interests.

You can disable cookies at any time through your browser settings, though some features may become limited as a result.

Bettaka follows industry-standard technologies and processes to protect your data. This section of our Privacy Policy outlines our technical security measures.

• SSL/TLS Encryption: All data transmitted between your browser and our servers is secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text. We use industry-standard hashing algorithms to keep it secure.
• Two-Factor Authentication (2FA): OTP verification at login adds an extra layer of security to your account.
• Firewall & DDoS Protection: Advanced firewalls are in place to protect our servers against external attacks.
• Regular Security Audits: Regular system audits are conducted by independent third-party security experts.
• Restricted Access: Only authorized personnel can access user data, and every access is logged.

Under Bettaka's Privacy Policy, you have full control over your personal data. You can exercise any of the rights below at any time.

Bettaka does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal obligations.

• Active Accounts: All data is retained for as long as your account remains active.
• Closed Accounts: Transaction records are retained for up to 5 years after account closure (for legal compliance).
• Cookie Data: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.
• Support Conversations: Customer service records are kept for up to 2 years.
• Security Logs: Logs of suspicious activity are retained for up to 3 years.

Bettaka strictly does not provide services to anyone under the age of 18. In line with our privacy policy, no personal data is collected from minors.

• Age verification is carried out at the time of registration.
• If an underage account is identified, it is immediately closed and all associated data is deleted.
• If a parent or guardian becomes aware of their child using our platform, please contact us immediately.

If you have any questions, concerns, or complaints regarding our privacy policy, please get in touch. We will do our best to resolve them promptly.

• Email: support@bettaka.biz
• Response Time: Within 24 hours on business days
• Live Chat: Log in to the platform and reach us via live chat

If this Privacy Policy changes, you'll be notified by email or via an in-platform notification. The latest version will always be available on this page.